{GLOS:switchboard}
Callers are given the choice to speak to 5 different departments, suggesting ABC is a large company. When ABC takes the call, {GLOS:switchboard} tells them first which department the caller is expecting.
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{GLOS:provoiceover}
ABC enhanced {GLOS:switchboard} by using the professional services of a voice actor. Their recorded call options greet callers in a reassuring tone of voice - creating the perfect first impression for every customer.
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{GLOS:answers}
When ABC can't take the call, it's answered by our call centre team. We'll instantly forward any messages to ABC by text and email.
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