## {GLOS:xscript} case study
{GLOS:xscript} allows property firm to flourish

Richard and Jane set up their own estate agency in Brighton employing 6 agents. After 5 years, they decided to open up a new office in Hemel Hempstead with 2 agents. They wished to keep 1 central contact number in their advertising material but were finding it difficult to find an affordable telephone system for their needs.

The challenge

They required departments within departments, allowing callers to choose from the various offices, property types and even the specific agents (on both landline and mobile). Traditionally, this would require a professional PABX, a solution costing thousands of Pounds.

The solution

{GLOS:xscript} gives you access to our exchange, and lets you tailor our services to your needs. As the service does not require the installation of any hardware {GLOS:xscript} costs a fraction of that charged for PABX systems.

Business benefits

- Richard and Jane were able to save a substantial portion of their budget with {GLOS:xscript}, meaning they could afford a really good {GLOS:gold_number}
- Their new {GLOS:xscript} system allowed them to not only design their own SwitchBoard, but also provided the traditional {SUB:company_brandname} features such online real-time call logs or voicemail to email
- By including {GLOS:answers}, out-of-hours calls were forwarded to our call centre & the messages sent to each office by email & SMS allowing urgent matters to be dealt with immediately