# Value-for-money numbers and services

{SUB:company_brandname}'s numbers are among the most competitively-priced in the market, but include as standard features other companies make you pay for. Take a look at the figures: we challenge you to find anyone offering better value for money.

In the case of 0800 (freephone) numbers, for example, {SUB:company_brandname} wins hands-down.

The 0800 Cost Comparison Challenge
| BT | {SUB:company_brandname} | A cheap web co.
Signup | £300 | £0 | £0 - £20
Annual rent | £359.40 | £60 | £0* - £240 *But minimum usage of £5/month upwards
Call charges / minute | 8.5p | 2.2p - 2.0p | 4.9p - 2.0p
Customer support desk | 5 mins on average, via a voice-menu maze | Max 4 rings, human answers. Immediate solution in 90% of cases | Leave voicemail (if the cheap web company even has a support phone number). Await response
Web controls | No | Included free. Immediate divert. Real-time call records | Chargeable extra (up to £10/redivert). Takes up to 24 hours. Itemised call surcharges
Choose your own number | No | Yes | Not usually
Prices are quoted in £ and exclude VAT | Source: DML January 2006

## Standard features included for free

Many other companies charge extra for features that we include 'as standard'.

Online call records | Included free
Web-based controls | Included free
Unlimited change of diverts | Included free
Multiple destinations for Unified Messaging | Included free
Ability to resend your own messages | Included free
Diversion ability to mobiles and overseas | Included free (except {GLOS:connect})

## Pick a special number, without a 'special price'

Easy-to-remember 'gold numbers' are naturally more expensive, but you may find a number that's unique to you or your business without a heavy premium.

For example:

- Your number may include an alphanumeric sequence that fits your company number or industry
- The number you pick may be almost identical to your existing number, so it's easy for people to remember.

See our choice of numbers , select a number type, and use the number-chooser to pick a number. Try out some sequences and find one that meets your needs.